Cookie Policy
Last updated: 17th May 2026
PlugUpp (“we”, “our”, “us”) is a trading name of Web Upp Limited, registered in England & Wales (Company No. 13581536).
This Cookie Policy explains how we use cookies and similar technologies on the PlugUpp website, plugin services and related systems (the “Services”). It should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They enable a site to recognise your browser, remember preferences, and improve user experience. We also use similar technologies such as local storage and pixels (collectively “cookies”).
2. Types of Cookies We Use
| Type | Purpose | Example cookies |
|---|---|---|
| Essential cookies | Required for core website functionality, security, licensing and session management. | Session ID, CSRF token |
| Analytics cookies | Help us understand website usage and improve plugin documentation, usability and performance. | _ga, _pk_id, _pk_ses |
| Preference cookies | Remember user preferences such as theme settings, cookie consent choices or interface options. | cookie_consent, theme_mode |
| Marketing cookies | Used only where consent is provided to help us understand interest in PlugUpp products and content. | utm_source, fbp |
| Plugin session cache | Temporarily stores plugin configuration and workflow data to improve performance and reliability during active sessions. | Session storage, transient cache |
3. How We Use Cookies
- Maintain secure sessions and protect against abuse or unauthorised access;
- Remember preferences and cookie consent choices;
- Analyse website usage and improve plugin functionality;
- Improve performance, reliability and user experience;
- Support plugin licensing, updates and related services.
We do not use cookies to collect personally identifiable information without your consent.
4. Managing Your Preferences
When you first visit PlugUpp, a cookie banner appears requesting your consent. You can:
- Accept All cookies,
- Reject Non-Essential cookies, or
- Customise Settings for each category.
You can change or withdraw consent at any time through your browser settings or future cookie preference tools we may provide.
5. Third-Party Services
Some cookies may originate from trusted third-party providers used to operate and improve the Services:
- Analytics: Google Analytics or other privacy-conscious analytics platforms
- Payments & Licensing: Freemius and Stripe
- Email & Forms: Website contact and email delivery providers
- Infrastructure & Security: Hosting, caching and website security services
Third-party providers are selected carefully and may process limited technical data where necessary to operate the Services securely and reliably.
6. Retention and Expiry
- Session cookies expire when you close your browser.
- Persistent cookies may remain for up to 12 months unless deleted earlier.
- Persistent cookies may remain for up to 12 months unless deleted earlier.
7. Your Rights
You can:
- Delete cookies via browser settings;
- Block cookies (may affect functionality);
- Withdraw consent for non-essential cookies where applicable.
See our Privacy Policy for details on your data-protection rights.
8. Updates to This Policy
We may update this Cookie Policy to reflect legal or technical changes. The “Last updated” date shows the latest revision. Material changes will be notified via this page or the cookie banner.
9. Contact Us
Data Protection Officer
Web Upp Limited
Email: privacy@plugupp.com
We do not accept postal correspondence. Please contact us by email for all privacy and data-related enquiries.
